Human Resource and Learning Division

HR Field Operations Management-HRFOM

HR Field Operations Management-HRFOM

Human Resource Division (HRD) has established a state-of-the-art human resources management and practices at BRAC by adopting a qualitative and strategic approach in managing its workforce. HRD has developed and implemented its HR policies and guidelines to ensure uninterrupted services and spontaneous participation of employees, which in turn will facilitate in achieving organizational goals as well as fulfillment of individual employee need.Earlier, all HR related work used to be carried out from Head Office. In 2005, it was felt that central control of HRD activities from head office was not that effective as expected for this huge number of staff. At that time it was very hard to provide HR services to every staff in the right time because the staffs are scattered in different field offices. That is why BRAC decided to decentralize its HR Division. In April 2005, BRAC has brought some changes in the functions of HR management such as decentralization, setting up an HRFOM section and established 11 HR Field Offices. In order to render better quality services to the staffs, HRD gradually extended HR Field Offices, The total number of field office is now 41 (working under 09 zones & 04 clusters). The HRFOM Section is particularly responsible for overseeing HR field offices, giving directions and troubleshooting problems with 135 field HR professionals.

  • To provide faster HR services at field level
  • To create awareness about HR policy to all field staff and encourage to comply with Policy



  • Coordinate HR activities with different Programs. HR Officers are responsible to communicate with field management, participate in their meetings, visit field, and assist HO-HRD by providing necessary information
  • Organize recruitment and selection processes in the field offices
  • Ensure timely delivery of appointment & confirmation letter, provident fund (PF) papers, transfer order, papers of joining after transfer(JAT) & ID card, etc
  • Assist new staff with their joining process by being present in the area and regional offices
  • Ensure the performance appraisal on timely and qualitative manner
  • Coordinate and troubleshoot of IT related matters
  • Counsel the staff regarding job security and benefits
  • Update quarterly staff positions
  • Communicate and coordinate with the field staff through attending meetings, workshops and sharing information related to new changes in the HRPP
  • Orientation on Human Resource Policies & Procedure, Gender & SHE policy to the supervisors.
  • Training as well as Need Assessment Workshops on gender policy
  • Conduct orientation on Human Resource Policies & Procedure tothe BRAC staff
  • Sessions on HRPP in BRAC Orientation Course



Phone: +88 02 881265   Ext.3073, 3075